We require meeting weekly for services and we ask for a commitment of 12 sessions. The sessions are set up with your specialist at an agreed time for the duration of the school year and breaks until canceled. Clients must have a valid payment source on file (credit card or ACH). We utilize auto-pay and auto-invoicing for all clients.

Billing goes out every 2 weeks (14 days) on Monday for the upcoming 2 sessions. The invoices are automatically emailed and the payment is processed upon being sent *. Payments are considered delinquent if not paid within 3 days of the billing date, with 1.5% interest added on late invoices. We require one responsible party for invoicing and can provide copies of the invoice to multiple parties, as needed.

*Unless you have worked out another arrangement with our billing department i.e. third party payor or institutional billing.

Our experience has shown that establishing a robust coaching relationship and effectively teaching and practicing new skills require a certain duration.

We require weekly meetings for our coaching services and ask for a commitment of 12 sessions. The 12-week period allows our coaches and students to develop a relationship, teach necessary skills, and give students ample opportunity to practice and integrate these skills into their daily lives. This structured timeline is essential for creating lasting change and ensuring that the improvements we work towards are sustainable.

We've found that shorter engagements often do not provide enough time for substantial development and may lead to regression once coaching concludes. Our goal is to avoid a scenario where families feel they are starting over after prematurely ending the coaching process.

However, we want to ensure our families feel comfortable and confident in their coaching matches. That’s why we offer a match guarantee. Should you find that the coach isn't the right fit for the client after the first session, we can work with your family to understand the issue and propose a solution.

At EF Specialists we have a 48-hour cancellation policy for your scheduled sessions. Please contact your specialist at least 2 days (48 hours) before your scheduled session to reschedule your session. Cancellations less than 48 hours of your scheduled session will result in a charge for the full cost of your session.

We are private pay and we do not accept insurance. We cannot provide a traditional superbill, however, we can provide a billing summary with charges, services, dates, and payments. Please contact billing@efspecialists.com for a summary.

EF Specialists is unable to provide a medical code for HSA insurance. While coaching services are generally not considered qualified medical expenses under HSA, there may be exceptions for a student with a diagnosed learning disability or medical condition that impacts their ability to learn The family would need to check with their provider to see if they qualify. If eligible they would use their healthcare reimbursement debit card to pay for service.

We can offer a discount when a family enrolls two siblings or family members at the same time. Contact billing@efspecialists.com for more information.

If you are an institution looking to establish a large-scale partnership, please contact: sean@efspecialists.com to discuss.

At EF Specialists, we make every effort to deliver exceptional educational services.

If you are not fully satisfied, call or email us within 30 days of your first session and let us know of your concerns. We will discuss how to remedy your concerns and match you with a different specialist if needed. If you decide that EF Specialists is not a good fit for you and you do not want to move forward with another specialist, EF Specialists will refund your unused sessions

Please make your request in writing 14 days in advance of your next billing cycle to ensure you are not charged for upcoming scheduled sessions. To cancel complete our Cancellation Form, and include your requested last day of service. If you have makeup credits those need to be used before services are canceled. There are no refunds or credits for partial months of service, pre-paid sessions, or make-up credits.

To learn more about our executive function coaching certification pathway, go to https://www.executivefunctioncoachingacademy.com/

No, please check out our brother company, UpSkill Specialists, who specialize in adult executive function coaching.

https://www.upskillspecialists.com